Importing a dae into sketchup errors


#1

Hi everyone,

I’ve been trying to import a dae file into sketchup and it errors saying that it doesn’t appear to be a sketchup file.

Is this user error? Is there some clever trick I should know but don’t?

Thanks


#2

This sentence doesn’t quite make sense. Are you trying to load the file using “Open” or using “Import”? A dae file is a Collada file, it is not a SketchUp file. You can import it, but you can not just open it.


#3

Make sure you read through our Help article that explains best practices on important and exporting .dae files.

http://help.sketchup.com/en/article/114352
http://help.sketchup.com/en/article/140408

Thanks,
AlexB


#4

@AlexB - Neither of those help links work - they are both ‘Page not found’??

I too am having trouble with importing a .dae file. Working on SketchUp 8 and it does import. However, the geometry comes in as a component and SU crashes if I try to work on or explode it.


#5

Please try them again and let me know if you have any more questions.

Also, I Private Messaged you.

Thanks,
AlexB


#6

Can you share the dae so we can try to recreate the issue on our end?

Thanks
CD