I have SketchUp Pro 2018 and the add location is failing. It has worked fine in the past - no issues. It has not worked for over a week. I have looked at older threads on this issue - all of which were less than helpful. All of those threads say it’s basically a Digital Globe issue and out of SketchUp control. There is no way for me to report this issue to them if people from SketchUp don’t have a fix.
When I go to add a location the satellite image is not complete - and always missing images for the area I want. After selecting my region I click import and I get a failure. I have been able to import the simple “road map” version. the problem only seems to happen when importing the satellite imagery.