I have graphic display crashes with AMD

SketchUp
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1

I have two laptop Nvidia & AMD graphic card but this crash will be appear with my AMD only, when this crash appear the software will stop working and I can do force close only I don’t know what is the problem and don’ know how to fix it.

My graphic card is RX6600M and updated AMD driver.

If anyone have solution please help me.
Thank you.

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2

Did you get it from the AMD website? I wouldn’t trust automatic updates via Windows Update.
Check in control panel settings that SketchUp is using the AMD card.
You can also try if checking or unchecking “use fast feedback” in ´SketchUp, Window menu>Preferences>OpenGL and restarting SketchUp will make any difference.
One option to try might also be rolling back the driver.

3

I got download from AMD website and unchecked at “use fast feedback” but the problem persist. I will try to rolling back the driver

Thank you very much :slight_smile:

4

I tried to roll back the driver but it’s doesn’t work :joy:

5

What do you see when you open the Preferences>OpenGL>Graphics Card Details window?
image

6

Thank you a lot for trying to help me, this is my setting

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7

All I can offer is more questions:
Does this happen with all models or possibly only this one?
Was the model imported from some other application? It looks like there is at least a CAD plan drawing.
Is the model or parts of it very far from the SketchUp model origin? Did your CAD file use map coordinates?

8
  1. It’s happening in all models but different oftentimes.
  2. It’s literally a SketchUp model but has a CAD plan drawing.
  3. no have map coordinates in CAD files that I import.
  4. It’s an uncomplicated model just a column and beam

Thank you very much