I can't reset my trimble password to use the warehouse

I can not sign in to Trimble to use the warehouse. I tried to reset my password and when I click the “reset” button, it never sends a link to my email

Open an incognito or prvate rab in the browser, head for www.3dwarehouse.sketchup.com and try to sign in, there.

Use the yellow Trimble, not the google or apple and then hit ‘forgot password’, fill in the email again and check for the green confirmation.