Hp 7730 printer dialogue box

[stclairalan]

Hi Everyone,

Although I have now reloaded Sketch Up 2017 pro several times, I STILL cannot get the printer dialogue box to recognize the HP 7730 A3 printer I have hooked up to the computer.

I have a similar set up at my other place of work with a small Canon MG 2450 which performs perfectly with the same drawing, giving me all options to print individual scenes, or a series of scenes, select print quality etc…
The printer does work, but I can only print one scene at a time.

I have updated the drivers from HP, who are without doubt the most unhelpful supplier I have used.(It would be nice to converse with a human)

Does ANYONE have a solution to this that DOES NOT INCLUDE USING LAYOUT or PDF.
My workflow hasn’t changed in years, I print straight from the drawing.
I would like to do that again without having to buy yet another A3 printer.

[RLGL]

Have you contacted HP?

[PaulMcAlenan]

Can you print to this printer using other applications?

[stclairalan]

@stclairalan

have updated the drivers from HP, who are without doubt the most unhelpful supplier I have used.(It would be nice to converse with a human)

Yes, there is no help there.

[stclairalan]

yes, no problem, printing from auto cad, photshop etc…its just the Sketch Up dialogue box that is incomplete.

[PaulMcAlenan]

Maybe this might help…

Print dialog box partly empty

LS, after printing succesfully to PDF once the second time the dialog box remains empty and I cannot print (to anything) anymore. On another machine I could again print the same model once but not anymore after that. Any ideas? Thank you in advance, best regards, Ruud. [image]

Also, have you tried this…

Not printing at all

Have you considered ticking the box for ‘Current View’ or ‘Scenes’?

[stclairalan]

Thanks Paul,
I followed the procedure from mchandler in the thread, selecting the XPS Document writer as default in my Windows settings.
Now I get full options in the dialogue box, I only have to switch the name of the printer to my HP 7730 and it works.
Many thanks.