While this is an old topic, I came across it today as I had the same exact issue. I did a little bit of digging around in my Trimble Account after reading these posts and discovered that Trimble had created a workaround for this issue. I have outlined this workaround below.
- Log into your account at Trimble | Account Management
- Click on the tile, labeled, “My Products.”
- On the product, you intend to de-register click, “View Included Applications.”
- This will expand the product tile to show all of the included applications. On the specific application tile, click, “Manage Devices.”
- A pop-up will appear and prompt you to confirm deauthorization click, “Deauthorize All.”
To @DanRathbun ('s) point this is probably in some manual somewhere, but let’s be honest, some of us are not wired to stop and read those manuals before jumping into the software, and that’s why we come to the community!
Thank you to all the other contributors!