How I can solve this "load errors" problem?

csdomee11 · August 31, 2018, 5:03pm

Hello.
Everytime I enter into the Sketchup, I always get this error message. What can this be? I have never had this problem before, but a few days have this problem, and I don’t know what to do with it. Therefore, I can’t use Enscape 3D, in turn it’s my favourite rendering program. Did somebody face this probleam already?

DaveR · August 31, 2018, 5:15pm

Looks like there’s a problem with Enscape’s licensing. Do you have a license for Enscape? I’d try uninstalling it and reinstalling it fresh.

You should also contact Enscape directly for assistance.

csdomee11 · August 31, 2018, 7:43pm

I have tried uninstall and install many times, but nothing happened. I have 7 days trial license.

eneroth3 · August 31, 2018, 8:42pm

This might be because of the non-English characters in your username (and thus plugin folder path). Some extensions do not support this.

csdomee11 · August 31, 2018, 10:12pm

Wooooow, thank you very much!!! It work!!!

eneroth3 · September 1, 2018, 8:00am

Whi is the author of enscape? If they could utilize the force_encoding method on paths returned by __FILE__ and __dir__ this should be fixed.

file = __FILE__.dup
file.force_encoding('UTF-8') if file.respond_to?(:force_encoding)