How do I show instances of components in Shop?

The beginner tutorial says to right click in the components window, but when I do that in Shop, nothing happens. In fact, NONE of the menu options appear with a right click in the components list. Typing “show instances” in the help finds “no matches”. Thanks!

There isn’t an option in Shop to Select instances as there is in the desktop version. If you want to see all of the instances of a component in Shop, you can open one of them for editing and select the geometry. That will make the other instances evident.

Thanks. That probably means you can’t do any of the other useful things (replace selected or delete, for instance) shown in the tutorial. Don’t want to gripe again about the complete void of documentation for Shop, but…

I’ve got a single rogue component labelled simply “component #1” and I have no idea where it is to get rid of it-- for instance, just change it to a “group”. Any ideas? Thanks again.

I would create tags for the components in your model and turn off their visibility. Then assign the tags to the components. As the components disappear you should get down to the point where your rogue component is. Also make sure you check in nested groups or components for it.

Why do you want to change it to a group?

It kind of sounds to me as if you really ought to be using SketchUp 2020. It seems you could use a lot of the options that are available via extensions, too.

Sounds great, Dave, except I do one of these projects every 3 years. Already $129 feels like a lot of money and a lot of ramp-up time for a one month project. (I forgot most of what I knew 3 years ago, and SU is NOT intuitive if you don’t use it all the time.) I was hoping to do what I did 3 years ago, but the web version is buggier and less robust that what I was using in 2017. Sorry, but that’s the story. I just wish I wasn’t having to search all over the place for documentation that doesn’t exist. And I should have been able to download the software. Not a particularly happy customer, so very unlikely to upgrade.

Sorry to hear that. From the tone of your posts it sounds like it wouldn’t hurt to take a step back and clear your head. Or maybe it’s just too late. What do you normally use and what sort of projects are you modeling?

I’m modeling a house we’re moving to, across the country and I haven’t seen, and can’t see because of coronavirus. (We couldn’t even hire someone to draw the floorplan because of coronavirus.) I had the footprint silhouette from tax records, the realtor gave me dimensions of (most) rooms, and I have some photographs. I’m trying to see what furniture we can bring, what we have to leave behind, and what we absolutely have to remodel for the house to work for us. Not rocket science. Really building a 3D floorplan to help visualize and plan. SU worked better 3 years ago for a major remodel. In that case I had an accurate drawing to work from and all I had to do was make it 3D.

Maybe you would find it easier to use SketchUp 2017 Make. At least its user interface will more closely match the tutorials you have been trying to follow.

I tried that, but SU seemed to have “done something” to the copy of Make I had on my computer. License expired? Or something? Don’t know. Said something about being “unsupported” now. That’s why I bought Shop. Foolish me.

If you installed Make 2017 it would open as Pro for the 30-day trial period. After that it would allow you to continue using it as the Make version. If you had installed SketchUp 2017 Pro it would run the 30-day trial and then stop until you enterthe license information.

SketchUp 2017 is not getting updates. That ended in 2017 but it would still work. A few users have reported some minor issues with it and the latest Mac OS version but most users seem to manage anyway. You haven’t completed your profile so we don’t know what version of the Mac OS you are using but you should be able to run SketchUp 2017 Make.

I actually can’t remember if I had just Make, or 30 days of Pro, but I was able to do it all with less hassle, using plenty of ready-made components. I’m running OS 10.13.6.
Would what I’ve done now be downloadable and readable in Make 2017? I’ve already gotten this far (it was a struggle) and I don’t want to have to start from scratch.

Yes. Click on Download…
Screenshot - 4_21_2020 , 5_32_01 PM

…and choose 2017 for the version.
Screenshot - 4_21_2020 , 5_32_39 PM

Great! Thank you DaveR, this is truly helpful. I’ll try today. I really appreciate your help.

OK, I did some exploring in Make 2017. “show instances” was selectable-- then suddenly, it was greyed out, no matter what I did or clicked. I recall a couple other incidents like this when I turned on "Make’ to start this new project-- things working, then suddenly not working, and no way to determine why except it’s now unsupported software. Is there still documentation available for Make 2017? Is there any way to trouble-shoot what is going on? Much as I like some of the things in Make (easy keyboard shortcuts for pan and rotate, for example) better than the new web version, now that I’ve paid for the web version and can’t get a refund, would you really recommend I go back to the unsupported desktop version?

You could upload the model see we can see what you’ve got and you could indicate which component you are trying to select in the model.

Well, you’ll think this is lame, but I can’t figure out how to get my model from SU’s website to this chat (URL on the model just says https://app.sketchup.com/app?hl=en, and searching help gives me a null set), so I had to pick the model back up from my “downloads” folder. Upper floor.skp (393.5 KB) .
“component #1” is annoying. Also annoying is having to create all doors & windows semi-manually-- can’t get them to “cut” when placed on the model, they must be missing something. I know I started making “groups” too late, so when I group or component existing elements, they pick up random extra pieces, which I have trouble finding and removing without major effort. I know I will have problems when I try to place furniture-type components into this technically “dirty” model, so I’m kinda de-motivated to continue, which is a shame. All that being said, any help you can offer at this late point in the process will be appreciated.

H DaveR, are you there? Did you see the model I uploaded last week?

Sorry. I didn’t see it. I do now. I’ll take a look. Give me a little bit.

Thanks very much! :slight_smile: No hurry, I probably won’t get to it until tomorrow.

What is annoying about it? It looks simple enough. I’m not sure why you made a component for a wall slab but maybe you have some intention that I don’t know about.

The only component I see in your model that has gluing and hole cutting properties enabled is called “glass door 3” but unfortunately you’ve placed its origin and axes incorrectly.
Screenshot - 4_28_2020 , 4_56_26 PM
The red/green plane of the component’s axes determine the way it orients when inserted and where the hole cutting occurs. Here I’ve corrected the axis orientation so that “glass door 3” will cut the opening.


Hole cutting components also only cut one face and must be placed in the context of the face. That means in order to add the door to the wall as below and expect it to cut an opening, the “outer walls” group first needs to be opened for editing.

Since your walls have thickness you would need to either cut the holes manually or maybe use an extension to to cut both faces. Double-Cut would cut both faces.

Using more care when selecting would be a good thing. In the desktop version you can go to Window>Model Info>Components and tick the boxes for Hide rest of model and Hide similar components. That way when you open a group or component for editing, the rest of the model will be hidden so you can more easily see the unneeded geometry and clean it up.

Yes. It is a shame. It seems you bit off a pretty big chunk here without first learning the basics. Kind of like climbing into a Ferrari before you have even learned to drive.

I really wouldn’t start adding furniture to the model as it is now. That’ll just get in the way of repairs. There are enough problems that I’m thinking you’d be better off starting over again and concentrate on getting things modeled correctly. I’m not trying to be mean. It’s just the way it is. For example does the wall next to that bump-out really get thicker in the corner? Is there really a gap over there on the right?

I would suggest that you draw just the floor plan to start with. Included all of the walls and make sure edges are on axis and that there are no edges crossing from the inside wall lines to the outside wall lines and no gaps. You should be able to raise all of the walls (except those surrounding what I assume is the stairs) in one Push/Pull step. Then go around and put in the openings for the doors and windows. Since the walls have two faces, I wouldn’t be inclined to worry about using hole cutting components. I would draw rectangles on the walls and use Push/Pull to extrude the holes. Don’t even think about adding window or door components or any other components until the walls are up and done correctly. Once you have them finished, group the geometry. If you’ve done it correctly, Entity Info will show the group as solid. That tells you there are no missing faces, no internal faces and no stray lines.

Before you start again go into Model Info>Units and untick the box for Enable Length Snapping. That can get in your way as you are modeling and lead to possible errors.
Screenshot - 4_28_2020 , 5_30_05 PM

Take a deep breath, relax and go.

It wouldn’t hurt if you spend some time going through the Fundamentals at learn.sketchup.com too. It will come and get easier as you learn how to use the tools correctly.