Help with file that won’t open. Please

Technical Problems SketchUp
1

Hello! Thanks in advance for reading me.
I’m trying to help my father with a File, he was working just fine until he tried to delete the windows app folder (really don’t know why) and the windows started to behave weirdly, I tried a couple of things but nothing worked, so I restore the OS keeping the files intact.

Windows worked fine again, but now one SketchUp file (.skp) won’t open, it’s says file not found or invalid. He was working directly on internal storage.

He is using SketchUp Pro 2024.

Can you please help him to recover the file, it’s a project he has been working for months.

2

The file is very badly damaged, about 80% empty. I doubt that even @colin can recover anything from it. Do you have the backup (.skb) file?

3

No, for some reason SketchUp didn’t save a skb file of some projects, it’s funny that these are the projects in which he invested more time.

Well thanks for the help, I guess he just need to do everything again.

4

Where has he been saving the file while working on it?

5

On internal Storage (E:) same storage where SketchUp in installed. It is an 1tb solid state drive

6

SketchUp should really be installed on the C: drive. Also make sure it was installed correctly. That requires right clicking on on the installer and selecting Run as administrator.