HELP unexpected file format


#1

hi I need desperate help!!! I keep getting this file error. “Unexpected File Format” Can any one help!!!??
Ive provided a link to the file on mediashare.
Please help this is due today.


#2

Do you have any other backups? It’s unlikely it can be recovered unless one of the SketchUp team can come along and help. @bugra @SketchUp_Moderator


#3

I was looking for back up files and all I have are TMP files.


#4

Hello @cdwallace,

I downloaded your file from the Mediafire file sharing site and unfortunately I also received the unexpected file format message.

Sorry that I can’t help.


#5

First, make a few copies of your SU file and save elsewhere.

Assuming SU auto backup turned off - correct?

Is file history turned on in Windows?

If so, go to file properties / previous versions if you haven’t checked there. (check for other issues in file properties).

Just an experiment - try opening in older versions of SU?