Am long time SU user - I design houses and used to be able to get my clients to simply download SU Viewer and open the files on a Mac or PC - now I see they cannot do that. Right now I have 4 different clients- none of which are able to figure out how to view the file. I was able to download the f…

As I said in your other thread. Either get them to download the 2019 Viewer or Save as back to 2018 and send them that file since you said they already had the 2018 viewer.

[image] Kerschbaumer: I was able to download the free version and open the file but have to open an account. When I do open the file all the scene tabs I created for them have dissappeared into a tinyicon in an obscure place on the screen. Sounds like you downloaded the SketchUp Viewer for Mo…

[image] Kerschbaumer: SU went from having a simple easy to use no brainer way for me to share my files with my clients to making it so cumbersome none of them have been able to figure out how to view them. At least SU should provide a step by step way to guide people through the process. From…

Right! All I can find is Sketchup for Web Free. I just spent time disseminating how to use it and prepared a detailed email to my clients. I followed your link Dan to the viewer but all I get is led back to the 'Get It" page which only allows the web viewer Is there a ‘classic viewer’ link you c…

The link in my post takes you to the classic desktop viewer download.

(Seconded) As long time users, most of us have long since bookmarked the download all page so we don’t need to go through the confusing marketing hype links. Download All | SketchUp

Apologies, I missed that, was caught up in the endless ‘Get It’ loop. Will be bookmarking this as well…the fact that it is hidden tells me it may only be a matter or time before it is cut off - but will enjoy it for now. Thanks all for your help - was loosing my mind last night

[image] Kerschbaumer: I missed that, was caught up in the endless ‘Get It’ loop. Yea I see this as well. Help With … > Viewer manual list > Desktop Viewer manual link > link to download > general Viewer product page > “Get It” button > SketchUp application plans and pricing Sloppy work (who…

Yes it does - seems the way of the world, Thanks again

Help me understand how my clients can view my models

SketchUp

eric-s March 26, 2019, 3:13pm 11

Here is an older thread about embedding your models a few different ways beyond SketchUp viewer if that’s something you want to look into. May give you more control over the process without having anyone download an application:

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Help me understand how my clients can view my models

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