Hi All. Hope you can help. Relatively new to SU and also community forums.
I’m having a very frustrating time working in sketch up, I’m work on a MacBook pro running OS High Sierra 10.13.5 (AMD Radeon R9 M370X 2048 MB
Intel Iris Pro 1536 MB)
Basically my SU is crashing hard about 5 minutes into some basic modelling on any file. Even files that are brand new builds with no imported data.
I installed SU as per the instructions on the SU website, deleting all the files and prefs.
A fresh installation is causing the exact same problem.
I’ve been searching on line and cant find anything relevant to my case… I see other users reporting a ‘bugsplat’ notice, I don’t get that or (even know what one is)
the only thing I can find is a thread that reads this…
SketchUp crashes on the Mac after prolonged use
This is a known issue that we’re currently investigating. For now, we recommend closing the Components browser and leaving is closed as much as possible.
“this is a known problem” Isn’t much help to me!!!
I dont have the components browser open! I have no extensions installed other than the ones that install automatically with SU.
Everything on the Mac freezes after about 5 minutes of basic work. I have to hold down the power button to restart and then do another 5 minutes before it happens again!
I see no spike in my activity monitor which I’ve left running to observe…
I’m not sure what data I can provide you kind people with to help me, please let me know and I’ll post what I can
Hope you can help!