Hang tight just a minute. We're generating your images and stuff


I uploaded a model to the warehouse a while ago (29 days approx) and its still displaying the above message and not the thumbnail or 3d preview.

The file size is around 18.5mb and can be downloaded fine - just wondering if there is a certain amount of time required for generating the previews as there are other models out there which are larger files and seem to preview ok.

The model is here;


(Mods feel free to remove the link I there are forum rules relating to plugging your own work etc)

Kind Regards,


We looked at that model, and somehow it just got HUGE when we tried to stream it. We’re looking at it to see what happened, and have filed a bug around it to get it fixed once we discover the source of the error. Thanks for sharing this.


1 Like

I had one do the same thing a few weeks back, and I had used the soap bubble / skin tool. To make a gas tank for a motorcycle. It was not a very large file at all. After one hour I went to bed and in the morning, some six hours later. It still said the same thing so I went to work and upon coming in, 10 more hours had passed. It still did not load it and I just canceled it. Weird it was the only one that I had an issue with and the only one that I used a plug-in for a bulk of the geometry ??? I looked great and had no hung up edges… smooth as a babies butt.

Hi Bary,

Thanks for looking into this for me - will be interested to see what causes the issue and if its something in the model will try to avoid it in the future.

Mrwmrutski - I created the model using a bare bones install of Sketchup 8 with no plugins or 3rd party addons. There are also no complex curved faces or surfaces. In fact the only curved surfaces I can think of are some simple spheres/globes for the internal lights and some ogee style mouldings so nothing too complicated.