Hi! I’m testing out the pro version on the web. I began drawing a model of a condo and once I added a shower component the screen went gray and I can view anything within the model. I’ve seen this issue mentioned before but wasn’t clear on how people fixed it. Any advice to rectify this issue would be greatly appreciated. In the meantime I’ll keep searching for answers
Upload your model here so we can take a look, otherwise we’re just guessing.
A common reason is that something you downloaded from the 3D warehouse (shower component?) was poorly made and contained some entity either very very big, or very very far from the origin, causing the camera positioning system to go haywire trying to fit it all in.
Open the outliner (window>outliner) find the shower component by name if you can, select it and hit delete. Then press zoom extents and see what happens.