Graphic Card Error

Hi, I suddenly started receiving an error " …hardware acceleration is unsupported or has been disabled on your graphics card…unfortunately these errors will prevent Sketchup from running…"
Using a GeForce Nvidia RTX 3070. Tried uninstalling the driver and reinstalling
Nothing doing
Any advice please?
Thanks
Nick

Find the SketchUp installer file (probably in your Downloads folder), right click on it, choose Run as administrator and then choose Repair. After it coompletes do a cold reboot of your computer and see if that helps.Make sure your Nvidia RTX2070 is set to display SketchUp. This will be found in the Nvidia control panel.

Are you still using SU2019 as your profile indicates? Your profile also indicates you are using an integrated GPU.

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We had this issue here on one of our computers 2 days ago. Cold reboot fixed the issue, as Dave suggested

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Thanks for the input

We had a conflict between the hardware components, which has been resolved

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Thanks for the assistance!

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