Glass render is grey no matter what. Help please!

Not sure why my render just keeps showing the glass as grey when it’s supposed to be clear/transparent. Please help! ),;

Additional info about the material:

Show a view of the SketchUp model with the face style set to Monochrome.

Are you using groups? Does your glass have a thickness? Try removing that glass panel from your model, redraw it inside of a group and give it a thickness. Then apply a V-Ray default glass material to it and see let us know what happens.

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IOR is turned off, but you are using refraction settings - recommend turning off refraction settings - set to black/0.

Yay removing the refraction settings worked! Also yes, the glass has thickness (:

Thank you everyone for your generous help and sharing!