Glass render is grey no matter what. Help please!

[swy]

Not sure why my render just keeps showing the glass as grey when it’s supposed to be clear/transparent. Please help! ),;

[swy]

Additional info about the material:

[DaveR]

Show a view of the SketchUp model with the face style set to Monochrome.

[swy]

[eric-s]

Are you using groups? Does your glass have a thickness? Try removing that glass panel from your model, redraw it inside of a group and give it a thickness. Then apply a V-Ray default glass material to it and see let us know what happens.

[GSTUDIOS]

IOR is turned off, but you are using refraction settings - recommend turning off refraction settings - set to black/0.

[swy]

Yay removing the refraction settings worked! Also yes, the glass has thickness (:

Thank you everyone for your generous help and sharing!