Geo location will not work

I get “An error occurred while downloading map tiles.”

Any fix on this?

1 Like

Same problem for me: ‘An error occurred while downloading map tiles.’

When clicking on ‘Add Location’ and ‘Import’ - no way to get this to work that I can discover - please help!

1 Like

Having a similar issue for coordinates - Coventry, ENG, GB, West Midlands CV1

Thank you for reporting this. We’re looking into the issue!

https://status.sketchup.com/

Hi, this should be fixed now. You may need to clear your cache (and move the map around a bit) for the change to take hold. Let us know if you’re still having issues. Thanks again for reporting!

Have tried all the recommendations but the issue persists

What browser are you using? Have you tried clearing the browser’s caches?