Is anyone else having issues with Flattery? The extension will intermittently Bugsplat SU Pro 2016. This is has been happening in our classroom on the lab Mac Pros as well. I have tried to isolate by trying the extension on a clean install on my Windows partition today. Unfortunately, I get the same results.
I will start with a simple Platonic Solid like a dodecahedron. I map all the vertices. The unfold begins pretty easy, but will crash somewhere between the 5 and 10th unfold procedure.
I cannot find any mention of this problem while searching the web. Can anyone provide any ideas on what to investigate?
I havenāt had any problems with flattery on Windows 10. Is it possible thereās some conflict with another extension? You might try running it with the Ruby Console open to see if there are any errors being shown while unfolding. Are you getting bug Splats? Are you sending them with any identifying info like name or e-mail address?
@DaveR will the BugSplat report numbers be enough? These 3 crashes were under MBP, 2.2 GHz Intel Core i7,16 GB 1600 MHz DDR3, OSX El Cap, Intel Iris Pro 1536 MB.
Crash Report #39518
Crash Report #39519
Crash Report #39520
Or my name Thomas Asmuth
p.s. @TIG I just installed a fresh copy of Flattery from Sketchucation
OK. I have just tried to reproduce the problem on my Desktop and I get the same problems. Mac Pro, @ x 2.4 GHz Quad-Core, 16 Gb 1066MHz, ATI Radeon HD 5870.
I just tried a to delete all Sketchup program files. Using a utility that seeks out all connected files for SU16 I get this list. Is it possible there is an old cache or pref folder/file not deleting and causing the conflict/crash?
And now I have tested it on SU Pro 2015. It works all day long, beautifully.
I am more suspicious that there is a some cache somewhere that is not being cleared when I uninstall/delete the old program files. I suspect that this is causing the crash/conflict. I base part of this observation on the fact that I deleted all related Application support and Pref files, restarted my MBP, and reinstalled SU15. When I started it still had files I created/worked on over a month ago in the "recent filesā menu.
I would really rather teach with 2016. Any thoughts? I have to purchase software licenses next week.
When we test SketchUp, our cleanup scripts also remove:
~/Library/Caches/com.sketchup.SketchUp.2016/
~/Library/Application Support/SketchUp 2016/
~/Library/Saved\ Application\ State/com.sketchup.SketchUp.2016
~/Library/Preferences/com.sketchup.SketchUp.2016*
And then remember that new MacOSās use Core Foundation Preferences daemon, so theyāre cached, and you have to either logout & log back in or do (Terminal.app) killallcfprefsd
And confirm thereās nothing in /Library/Application Support/ thatās SketchUp related.
@Barry Thanks for all those steps. I just followed all of the steps and I am still having issues.
My procedure:
I looked in each location and double checked that all files were eliminated, emptied Trash, ran the Terminal script, and logged off and back in.
I reinstalled SU2016, downloaded Flattery fresh from @TIG 's link.
Installed Flattery using the Preferences dialog box.
Drew a simple solid 6 or 7 faces with edges over one foot.
I mapped the edges using Flattery, used flatten tool from Flattery to successfully flatten one object.
Opened a new work space.
Drew a simple solid 6 or 7 faces with edges over one foot. Mapped.
When used the Flatten tool from Flattery, SU16 crashed and shutdown.
Filed a BUGSPLAT
I just installed Sketchup Pro specifically so that I could use Flattery, and Iām experiencing exactly the same thing. Zapping everything back to a (should be) virgin state and starting with a fresh model in Sketchup, I can reliably unfold most, or all of the model. Try it a second time, and it crashes within a few clicks of unfolding. (Possible difference, I can only sometimes unfold all of a model, even with everything virgin. I do get crashes even on the first model, but itās after many more clicks than any subsequent model).
I donāt know if this is ānormalā behavior since Iāve never used Flattery or Sketchup before, but, only the ālabel the edgesā button the the Flattery toolbar visibly responds to being clicked for me. It toggles ādownā, and never comes up. The āunfold facesā button doesnāt provide a visual response, but when clicked on, it does put Sketchup into the unfold mode. Could be completely normal behavior, but, thought that might possibly give some clue into some code branch thatās not being traversed properly.
Thank you for the report. This is not typical behavior, @someguysfarm , I have been using SU and Flattery together since 2010 or 11. Prior to 2016, I could unfold very complex models for CNC or other āflattenedā production processes. If you can install the trial of SU Pro 2015, you should have a much easier time @someguysfarm .
I hope a solution can be found soon, my classes start in a couple of weeks. If a solution is not found soon, I guess I will buy a lab license for 2015.
I only āregularizedā the original authorās Flattery to work in newer SketchUp versionsā¦
I suspect that these issues are appearing in SketchUp on MACs ?
On a PC every executed SketchUp instance is separate.
On a MC there is only one application running - so I suspect that thereās some error - in perhaps referencing the active_model ?
