So far today, I have has 11 Bugsplat worthy crashes. I am maneuvering in my model with numerous section cuts and get crashes when trying to move a cut, when trying to move a SectionCutFace group, and when mreley panning, zooming, or orbiting.
Any suggestions? LO is not crashing at all now.
I have been in contact with Tech Support, and, after changing back to the Classic graphics engine, there have been no more crashes. That’s good. What’s bad is that all of the new features are no longer available.
yep. Sketchup, for a long time, could be run on pretty much any computer. a potatoe powered by a lemon could probably do it.
the new engine requires more decent gear, a discrete GPU, some RAM.
your surface pro is ah hybrid machine, it’s closer to a tablet in term of performances, yet it’s supposed to be used as a laptop too.
the GPU, Qualcom Adreno X1-85, is also not very powerful.
I’m afraid you’re locked out of the new developments with your surface
Also you’re running sketchup under an emulation layer that translates x86 to arm, unlike it does on macOS, sketchup doesn’t run natively on windows arm devices.
I am going to disagree with you a bit here. This is the first time I had encountered these crashing difficulties despite running it on the Surface Pro for well over a year and under some fairly taxing conditions. I believe that there was something in the specific, unique complexity of this particular file that was at the root of the problems. If I were to guess - a file with a ton of section cuts referencing (as a component) another file with its own section cuts, some nested within groups, etc.
I suppose “not very powerful” is a relative term. For what I do with it and where I can use it, I wouldn’t trade it for anything - admittedly given that I don’t want to be a part of the Appleverse.
And, as far as being locked out of features, but for this one file, all of the geegaws were working fine and were all available.
Did you send them in so they can be looked up?
Yes I did, and they have responded with SU does not support ARM devices.
Unfortunately it’s with Microsoft to improve compatibility with standard X64 software on those ARM machines - it’s software called Microsoft PRISM that does this.
Also, for SketchUp to create a version of SketchUp for ARM based machines as they have done for Mac users.
There are so some settings you can play around with in Windows
Also, you could try switching to the classic graphics engine - that is probably using less complicated stuff and windows might be better (or worse!) at dealing with it.
Thanks for the advice. As of now, it is one file that is having this problem, and I am going to send it to SU Tech to see if they can replicate on their non-ARM machines. I am not completely convinced that it is solely an ARM issue. This particular file had some probably unnecessary intricacies in its plethora of section cuts.
