Files, templates do not open

I open SU and it looks fine except the actual model does not show up. Even with opening a template I do not see the axes, sky, or ground or anything. Just gray where the model should be. help???

I see toolbars etc. just no model.

Window>Preferences>OpenGL. Untick Use Fast Feedback.

If that works, update your graphics drivers but be aware that integrated Intel HD graphics are not recommended on Windows due to the inadequate support for OpenGL.

you are a genius! thanks!

Thank you but not so much. Lots of other users seem to have the same inadequate integrated graphics in their computers and so this is a common thing. SketchUp requires proper OpenGL support so this is important for getting proper performance.

You could go to the Intel site and make sure you have the latest drivers for your graphics adapter.