File will not load

When I get to my Sketch up home My files that I have saved just sit and spin a loading icon which will not end. This is making it impossible for me to click on it and load into my drawing. Please help! i have so many hours on this drawing. could it be a problem on my computers end or my browser?


So I’m not the only one not being able to get in?

Thank you Dave that puts my mind at ease! I hope they get it up soon.

No. Not the only one. Several others have reported this. A quick scan of the recent posts in SketchUp Shop and SketchUp Free categories would show existing threads.

This issue has been resolved. Apologies for the outage. Please let us know if you’re still experiencing issues.

1 Like