Failed to update plugin

[des]

@tt_su

For those getting the Failed to Update message, can you try this:

Open Extension Store dialog (Do you appear as signed in or signed out?)
Sign Out and Sign In from within the Extension Store dialog
Open the Extension Manager dialog and try to update

Please post back your results.

Results:

1. If you are referring to Extension Warehouse, I appear as signed in.
2. Logged out. Logged back in, with Trimble account.
3. Trimble Connect still says “Failed to update Trimble Connect. Unable to read extension archive.”

I too have had at least four extensions do this, but all the others did update after a logout and login. TT_Lib2 was one, and maybe Photo Textures and Advanced Camera Tools? Cant’ remember for sure, but I think the others were all built-in extensions.

And finally, the update from Warehouse instead of Manager method worked for me too. Now I have the latest version of this extension that I don’t use but can’t uninstall.

[Katya]

Here’s the fix! Well, it solves the error anyway. Someone else is working on preventing it.

Fix for Extension Update Error 20171102

Please confirm in Reply if this does or doesn’t work for you and what your steps were. -Thanks!
PS - the only users that got stuck were the ones who skimmed. It’s short and mostly pictures, but I promise that all the words are worth reading!

[tt_su]

@Neil_Burkholder

In my opinion it would be prefered for ignore to mean ignore all of these updates. In other words ‘Don’t pest me again unless there are more or newer updates.’

Yea, some means of filtering is something we’ve talked about. The API even have facility to allow us to filter per extension (we have an ID of the sender).
Logged as SU-38060

[Rippledesigner]

That fixed the error I have been getting for the past week. Thank you.

[maddog31]

Followed the steps exactly (very easy) and successfully fixed the error. Thanks!