"Failed to Open Document"..someone help me with this

Technical Problems SketchUp for Web
1

ARDS.skp.skp (14.3 MB)

Ive been working on this model for weeks now and out of sudden I cant open it.Someone please help me out with this

2

The file is corrupted. Do you have the .skb back up file? Maybe it can be opened. Where have you been saving it while working on it? What version of SketchUp are you really using? There’s no Classic license for SketchUp 2025 as your profile shows.

3

All these while I have been saving in Trimble Connect

4

What does this mean? Have you been saving the file on your local, internal drive?

You want help. Please answer the questions and correct your forum profile.

5

Sorry Im new to this.
Been using SketchUp Web and I believe my work has always been saved in cloud

6

So you are using SketchUp for Web, not SketchUp 2025 as your profile shows? Which version of SketchUp for Web? Please put the correct information in your forum profile. Putting false information there makes it more difficult for us to help you.

Is there an earlier version of the file saved to Trimble Connect?

7

Sure will update on that.
The version will be SketchUp Web 2025 and yes the file is saved to trimble connect.

Screenshot 2025-06-05 120037
Screenshot 2025-06-05 1200371560×766 158 KB

8

Click on the three dots and then History. On the right of the browser screen you should see the historical versions. Select an older one and try opening it.

Screenshot - 6_5_2025 , 7_34_30 AM
Screenshot - 6_5_2025 , 7_34_30 AM477×459 107 KB

Thank you. Please also update the SketchUp version. The free web version is not 2025 Desktop.