Failed to checkout a V-Ray for SketchUp license

Extending SketchUp V-Ray for SketchUp
21

I have this problem for the 3rd year now. Every time my SketchUp Studio license is renewed, my V-Ray license fail and need a very complicated frustrating attention. I tried SO many different things but ONE worked for me. It’s on that page: V-Ray Fails to Activate | SketchUp Help

Here’s a resume of the steps I did:

  1. Open your Trimble Account Management Portal (if you need help getting there, use this link). If you have more than one account, choose the appropriate account and click Members.
  2. Open the context menu () next to the user’s name and select Modify Product Access.
  3. In the list of products, deselect SketchUp Studio. Click Save Product Access.
  4. Wait around 5 minutes and select Modify Product Access again for that same user. Select SketchUp Studio and click Save Product Access.
  5. Open your preferred web browser and navigate to http://localhost:30304 to open the Chaos License Server.
  6. Click Online Licensing at the top of the page and click Sign Out.
  7. Navigate to Chaos and click Continue with Trimble and sign in using your Trimble ID.
  8. Return to SketchUp and sign out of your account.
  9. Immediately sign back into SketchUp. Your V-Ray license is now activated in SketchUp Studio!

I also posted that method for myself, next year when I’m gonna try to remember what I did!
Goodluck guys!

1 Like
22

Nope. That does not work.

23

What version of Vray? And this is with SketchUp 2018?
Screenshot - 4_6_2023 , 9_44_38 PM

24

Guys, I had the issue solved today thanks to Sketchup support :

1.Sign out of the Chaos license server at http://localhost:30304 (by clicking on “online licensing” at the top)
2. Sign into the Chaos Licensing Server at https://accounts.chaosgroup.com/trimble/login
3. Sign out of the SketchUp desktop application
4. Close SketchUp completely
5. Delete the SketchUp login_session.dat file to completely clear your login information:
@ On WIndows: In File Explorer, go to Windows (C:) > Users > your user name > AppData > Roaming > SketchUp [year] > SketchUp (note : Hidden files, you need to type then in the address bar)
@ On Mac: Go to your desktop, you should see “Finder” and “Go” in the top left menu bar. Click on “Go”, then hold the Option key and “Library” should appear in the list. Click “Library”. Navigate to Application Support > SketchUp [year]
6. Sign back in SketchUp