Eyedropper Tool not working

[jennifer1]

Hi there,

Recently upgraded to Sketchup/Layout 2021 however I’m having an issue using the eyedropper tool. When I click on Shape Style>Fill>Click on colour box (to grey it out) then click on the eyedropper the eyedropper shows up, but it won’t pick up any colours. Can someone please help!

[DaveR]

This is what I’m getting.

What are you trying to sample to get the color? Can you share the LO file?

Were SketchUp and LayOut installed correctly? That involves right clicking on the downloaded installer and choosing Run as administrator.