Extension Warehouse Shop not working?


#1

I haven’t sold a single extension license in the last 5 days, something that hasn’t happened since the last time the EW shop was down.

Does anyone know if the Extension Warehouse is currently broken?


#2

I’m not certain how it is supposed to work.
When I click Purchase, nothing much happens.


#3

#4

It appears to be completely broken :open_mouth: . I’ll add a reference to this thread on a ticket I’ve already started.


#5

Thanks for the report, we have cleared up the issue with out provider. Please let us know if you see any additional issues.


#6

The issue about strange error messages I reported to developer-support@sketchup.com on September 10th is gone. No new sales however. Perhaps SketchUp could make a public announcement that Extension Warehouse works again, so traffic can come back?


#7

How about now? I just bought one to see if I could. :slight_smile:


#8

It work! :smiley:
Thanks Dave!


#9

I’m glad to hear it. I’ll see if I can put your extension to work. :stuck_out_tongue_winking_eye:


#10

Now it’s been another 3 days without any sales nor trial licenses at all. Could anyone at SketchUp check if the problem has come back? @jon


#11

I’d buy another one but I don’t need any more of them. :frowning: