Extension Warehouse Error message

Hello,I keep error messages on start up. I have uninstalled Sketchup and reinstalled but keep getting the message! If anyone could help I would be very very grateful as this is very frustrating. I have attached a snap shot of the message I keep getting.

Thanks in advance.
Fred

Keep getting this message to when trying to download an extension!

Did you right-click the installer, and “Run as administrator” ?

Hi Dan, yes but keep getting this message!

Dan, I should add that the problem on start up is fixed now it’s just the extension downloads I keep getting the error messages!

Ok, well this looks like a web error. Reinstalling is unlikely to fix this issue.

@fhenaux , Please exit out of the Extension Warehouse, clear the browser cache (Safari on Mac and IE on Windows), and try again.

Yogesh

Thank you so much. Works fine now.

Thanks
Fred