Extension Warehouse Error message

ajaxerror
error
browser_cache
clear_cache

#1

Hello,I keep error messages on start up. I have uninstalled Sketchup and reinstalled but keep getting the message! If anyone could help I would be very very grateful as this is very frustrating. I have attached a snap shot of the message I keep getting.

Thanks in advance.
Fred


#2

Keep getting this message to when trying to download an extension!


#3

Did you right-click the installer, and “Run as administrator” ?


#4

Hi Dan, yes but keep getting this message!


#5

Dan, I should add that the problem on start up is fixed now it’s just the extension downloads I keep getting the error messages!


#6

Ok, well this looks like a web error. Reinstalling is unlikely to fix this issue.


#7

@fhenaux , Please exit out of the Extension Warehouse, clear the browser cache (Safari on Mac and IE on Windows), and try again.

Yogesh


#8

Thank you so much. Works fine now.

Thanks
Fred