Errors loading extensions on startup


Hi there.

I have a problem with installing extensions. If I install an extension from the warehouse, I get load errors when I start SketchUp like:

“Error Loading File ae_Console.rb
Error: #LoadError: cannot load such file – ae_Console.rb”

I have tried with several extensions, no luck.

Windows 7 Ultimate 64 bit, SketchUp Pro 2014.

Any ideas to fix the issue?

Best regards,


I’ve tried with that extension and don’t get an error, so it’s not the combination Win64 and SU14.


Might help with the full error description.


That was the full error description I got when I started SketchUp. But I just discovered that there was an update to SketchUp available, and after the update everything works fine (14.1.1282).

I did try to uninstall and re-install SU before, but apparently my installer was a not the latest version (14.0.4900).

Thank you for taking your time to read and reply to my post.

Have a great day.

Best regards,


Ah, did you launch SketchUp by double-clicking a SKP file? We did have a bug in the first release of SU2014 where it caused some extensions to not load.


No it was launched from the shortcut on my desktop. Well never the less, the latest release solved all problems :slight_smile: