I encountered an error when trying to open an .skp file in the app. I also checked it using the web-based version, and it returned the same error. The file is 512 MB in size
https://www.mediafire.com/file/f6hebb6qf5g81is/farruggio+propuesta+techo+inclinado.skp/file, and I need to repair it because it contains important information. I tried to paste screenshots of the error, but the system wouldn’t allow it.
Share the file
The file is corrupt. It is mostly zeros. You will need to start over. Where is this being saved? Saving to any cloud-based service is a known cause for corruption. If you compress the file it shrinks to less than 100MB
We are working from the Synology server, but the error is occurring on just one desktop PC.
Best practice is to save the file on a local disk, then upload it to the server. To open the file, first download it to the local drive, then open. If you save to Trimbal Connect, there will be incremental saves to rely on for backups. Is there a .skb backup in the same folder as the original?
Here is my question: several colleagues and I work on the same server with SketchUp files, but I am the only one experiencing the issue where the .skp file gets corrupted. I would understand working from the local drive if there were multiple people involved, but it is just me. Also, since I am in Venezuela, we deal with frequent power outages, so working from the server is preferable. In this specific instance, the .skb backup file wasn’t created, which is why I tried to recover it using various recovery programs.
So what is different with your configuration compared with the other workstations?
I haven’t been able to verify any of them yet, which is why I’m still investigating—since it only happens on one specific desktop—and trying to figure out how to prevent my files from getting corrupted. However, the .skb file for that specific file wasn’t created.
What happens when you do as I suggested in a previous post? Do the files get corrupted?
I would work local, backup to server and invest in a UPS to mitigate the power problem.
All the equipment has UPS units.
Yes, but in this case, it involves just a single file on one desktop; whereas for the other folders on the server, the SketchUp files do create the .skb backup.
Maybe try a repair of Sketchup.
Ok, I’ll perform that validation.
Hi everyone, I’m having a problem with SketchUp 2026.
When I try to open my SketchUp file, I get the message “Failed to Open Document.”
The file is around 751 MB, and unfortunately I don’t have an .skb backup file. I also tried making a copy of the file, but the copy gives me the exact same error.
I also tried opening the Recovered version from SketchUp, but it doesn’t open either.
This is my final project, so I really need to recover the model if possible. Is there anything else I can try to repair or recover the file?
I’m using SketchUp 2026 on Windows.
Any help would be greatly appreciated!
Place a link to the file in a forum reply so the file can be examined. Use a file-sharing service to host the file. Are you using a cr4acked version of SketchUP?