Please can anyone help me recover the file?? I desperately need it for work. I cant open the SKB either. It was saved on my external hard drive.
Thank you!
Or does anyone have a contact number for sketchup? I feel like its pretty crazy there is little to no technical support available.
There are people here on the forum that can try to recover your file but most of them are probably asleep now as it is in the middle of the night in the USA now!
Please have some patience…
I tried to open it in SketchUp Make 2017 but was not able to.
@colin , @DaveR or @ateliernab are your best chances, I pinged them for you.
Where are you saving your files?
A cloud location or a local folder that is live synched to the cloud are the most likely sources of corrupted files we see here on the forum. If you must, then download to a local, non synched folder before opening in SketchUp, after saving to this folder you can then upload again.
The file seems to be missing some amount of data at the end of the file, as well as having some chunks that are filled with zeros.
Do you have the SKB backup file?
Thanks for replying!
This has got the SKB file, although I have tried opening that, renaming it and it still says the same as the SKP! I dont understand what has happened.