Error logging in on iPad

I’ve made an account recently to see if I want to get the full version. I was originally on my husbands Mac lap top and sign in worked like normal. The problem is I want to use it on my iPad, but each time I log in I’ll be able to go through the full authentication but after I put in the email code I’m hit with one of two errors, session expired or an unknown error has occurred.

Hi, can you please post a screenshot of the errors?

By chance have you seen the error code in the photo Id love to get connected and logged in so I can start learning

Apologies for not responding sooner here. It looks like this issue may have occurred due to a problem with our login service. This issue should now be resolved, please let us know if that isnt the case here.

hello! Thank you for the response, unfortunately I tried again a few time on my iPad and I’m still having the same error pop up, is there anything else I can try? Problem still persists in Aug 18th 2026