Can't login on Ipad

Sketchup wont let me login on my iPad. I use to be able to use it just fine now whenever I go to login I get this screen(see attached) . It also wont let me change password, or login on the web, only having this issue on my iPad. I’ve tried to login with other peoples account information and that doesn’t work either. Everything is up to date on the iPad and the app. The error says “an unknown error occurred while processing your request. If this persists pleas contact your administrator”