Edits saved to Cloud Don't Appear on iPad

When I save a file to the cloud from the Sketchup web version, I’m not seeing the edits appear on my iPad. I’m on the free plan, but as far as I understand the iPad should work as a viewer.

The issue feels like a bug because the preview image WILL update and the updated date will show up as the newest save date, but when I open the file on the iPad it shows the original version of the model.

If I “duplicate” the file from the web version, the new file shows up on the iPad with latest changes, but then if I make an edit to that file it only updates the preview and the timestamp. Opening the file still then only shows that files original version.

I can’t imagine it is supposed to work this way, but also if it is this broken I have a hard time believing it is just happening to me.

I’d like to purchase a proper subscription so I can work on the iPad as well, but not if this is actually how it works.

How it works is explained here:

This requires a SketchUp Go subscription.

Are you within the iPad App 7 day trial period, or are you using the iOS Mobile Viewer ?

At the moment I’m just trying to use the free “viewer” features of the iPad app.

I don’t want to use up the 7 day free trial if there are issues that won’t let my changes sync correctly.