Download earlier pro version

Thanks, SketchUp_Moderator, for passing me along to Customer Support. They claim that, they don’t have access to V6, since it was a Google SketchUp product, not a Trimble SketchUp product. In my opinion, this doesn’t pass the smell test and isn’t relevant—when Trimble bought SketchUp, it bought the assets and the liabilities.

When I bought the software, SketchUp sent me a download link and these instructions: “Please SAVE THIS EMAIL in case you need to re-install and/or re-authorize SketchUp Pro in the future.”

The link was in lieu of the CD’s that SketchUp came on in the old days. In my mind, when they stopped providing CD’s and directed you to use their download link for future reinstalls, they were obligating themselves to maintain the link.

I suggested that SketchUp could send me V6, send me a post V6 version if they’ve truly lost that one, or refund my purchase. Surprise—they suggest I pay $695 for another license.

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