Double billing on Sketchup Pro license

SketchUp Pro
1

I was just double billed $399 for my SketchUp pro license. Found myself unable to sort this out through various portals. Is there phone number where I could sort this out. I remember that in the past, agents were responsive and helpful.

Thanks for help.

2

I asked Support to look into this, and so far they haven’t seen any messages from the email you use in the forum. How did you try to contact them?

3

Thanks, got a Denver phone number, waited a while and was asked to leave message which I did.

I am hoping things sort out tomorrow. Best,