Customize toolbar window hidden

I have just installed sketchup pro 2018, but cannot customize the toolbar or add other toolbars. When I go to view → toolbars , I think the toolbar customize window is opening somewhere but it is hidden. I cannot find the window behind any other windows or programs. something must be opening because sketchup would not let me continue to do anything else. I have to close the program and reopn it to be able to do continue working.

you may have installed the program incorrectly. Search for run as administrator.

Before anything else, make sure you installed SketchUp correctly. From your description it sounds likely that you didn’t get it installed right. Quit SketchUp and find the installer exe file. Right click on it and select Run as administrator and when presented with the option, choose to repair it.

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