Anybody else having an issue with Curic LA since a couple of days ago? I’m suddenly getting load errors when I start sketchup, while trying to load LA. This happened after doing sketchup’s built in ‘updates are ready’.
I also tried to reinstall it, as if it were new, but no luck.
Brett.
What exactly are the error messages? And what version of SketchUp are you using? Please complete your profile.
Hi Dave,
I updated my profile. I’m using 2019 Pro. The plugin was working fine until the update, now however I’m getting the following:
> Error: #<LoadError: cannot load such file -- c:/users/bfreeman/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/lib/ttfunk/directory> > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/lib/ttfunk.rbe:4:in `require_relative' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/lib/ttfunk.rbe:4:in `<main>' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/cr_la_main.rbe:16:in `eval' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/cr_la_main.rbe:16:in `require' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/cr_la_main.rbe:16:in `<module:LA>' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/cr_la_main.rbe:13:in `<module:CURIC>' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/cr_la_main.rbe:12:in `<main>' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/loader.rbe:13:in `eval' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/loader.rbe:13:in `require' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/loader.rbe:13:in `<module:LA>' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/loader.rbe:12:in `<module:CURIC>' > c:/users/itsBrett/appdata/roaming/sketchup/sketchup 2019/sketchup/plugins/curic_la/loader.rbe:5:in `<main>' > C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `eval' > C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `require' > C:/Program Files/SketchUp/SketchUp 2019/Tools/extensions.rb:197:in `load' > C:/Users/itsBrett/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/curic_la.rb:15:in `register_extension' > C:/Users/itsBrett/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/curic_la.rb:15:in `<module:LA>' > C:/Users/itsBrett/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/curic_la.rb:4:in `<module:CURIC>' > C:/Users/itsBrett/AppData/Roaming/SketchUp/SketchUp 2019/SketchUp/Plugins/curic_la.rb:3:in `<top (required)>'
Since I’ve had trouble with the updater before, I tried to do an install directly from the Extension Warehouse, (without removing what was there first) but that didn’t seem to help.
Cheers,
Brett.
Just realized that I had used Sketchucation’s disable feature to turn off vray while working with some dynamic components (apparently it speeds things up). But now that I’ve turned vray on, it’s missing something and is crashing sketchup. Let me see if the two things are related before you spend a whole lot of time on this.
Brett.
These kinds of file permission errors often result from an incorrect installation of SketchUp.
You probably don’t need to start from scratch.
Whilst logged in as your normal Windows user [bfreeman] ensure that SketchUp/Layout are closed.
Find the latest version of the SketchUp installer’s exe file - probably in your Downloads folder…
Select its icon, right-click > context-menu > “Run as administrator”
When prompted choose ‘Repair’
When it completes try SketchUp again…
Installing any complex app in any other way can cause unexpected weirdness, often around permissions: so never double-click the exe file to ‘Run’ it - it’s not the same thing, even if your user-account has some admin-rights !
Me too.
Updated Curic’s LA plugin today and then got errors (not at my PC so don’t know if they are the same but they look similar).
I disabled the plugin and the errors don’t come up.
And it’s a new PC and I did install as Administrator…
Hi Tig,
Thanks for the suggestion. I’ve done a repair as suggested (with Skp closed) - and a reboot - and it’s still giving me the load errors, so there’s still something else going on.
Since vray Next for skp is also affected (crashes if I try and run it against my model) I also reinstalled vray, then copied+pasted the model into a new sketchup file and tried again to render. No joy.
I uninstalled Curic LA using the skp Extension Manager, restarted sketchup and still the same issue with vray - instant crash.
I pulled up an old model file and hit render, and had no problems, so there’s something screwy in the model file itself. I suspected too many dynamic components - perhaps too much nesting going on(?), and converted them all to ‘regular’ components… and the same problem persists.
Next step was to uninstall the only other new app: FlexTools. I’d made some custom windows/french doors and thought they may be responsible for the aforementioned possible nesting depth problems. Not likely, but with Sketchup you never can tell what gentle breeze will make it start biting you.
Restarted skp.
Loaded the dastardly model and tried again. On the plus side, it didn’t instantly crash when I tried to hit the vray render button. The bad news is, it dimmed the screen and waited for me to give up after a few minutes of waiting, and kill it off manually.
The good news is, I have more RAM available, as I get rid of each useful tool. 
Update: Vray and the model are playing nice again after uninstalling Flextools and rebooting. Now to reinstall Curic LA and see if the problem reoccurs…
…And, it does. Same load errors as originally, even with just a blank Sketchup document. I installed the old version 1.0.2 of Curic LA, from disk and it works fine, as before.
… so now to install FlexTools again.
{troubleshooting = time Eating}
Hi, the updated version of Curic LA on Extension Warehouse is currently having problems encrypt the library it uses.
You can install the new version here.
I’m having the same issue with FlexTools and Curic Studio