Crashing all the time

You have inspired me to have another go at Layout.

Great support - thanks

1 Like

Hi All,
I had the same problem when working with Monterrey. I opened a subject “Sketchup Pro 2020 updates for Mac Monterrey” with this topic including bug splats sent several times and no solution was found as yet.
In my case running SU with Monterrey did not even open the files. So I had to return and run my Mac with the older version of Big Sur. Everything working without problems (as it was before the upgrade).

Nevertheless, it is incorrect that I can’t upgrade because SU cannot fix this.
Very annoying.

Any news on this

How has SketchUp not addressed this!? I crash on average about 20-40 times a day! This is absolutely insane!

From post #2 in this thread:

Frequent crashing is not typically the program. In most cases it is user or equipment error.

Most users rarely have crashes.

Or a plugin that is behaving badly. Plugins can crash SketchUp. Perhaps Trimble could enhance SketchUp to always catch exceptions thrown by an extension (either native C++ code or some bizarre use of the Ruby API) and simply halt whatever extension processing was going on, whenever possible.

1 Like

Hello, my experience is that SketchUp crashes on a regular basis you can expect it to happen. I always every two hours , save my work, reboot, and start SketchUp back up
Sketch up is a terrible program to rely on if you need to get work done quickly

And yet many many of us work away happily without any bugsplats, no doubt due to our cabalist bracelets and blood sacrifices or, and I seriously doubt this, having a system setup that works.

2 Likes

If you think it’s so bad why do you use it?

1 Like

I have 2 SU files open since monday, haven’t rebooted my computer, one is fairly complex because I use it to check the scale of the files I’m about to 3d print.



your profile is a bit… vague. are you still on sketchup 22 ? what mac os version are you using ? (mac os 22 should be released in late 2031). are you on a new mac with a M core or an older machine ?

plants. I sacrifice plants to the plant god.

and for the non-french around here

in french, when a computer crashes, we say “il plante”. planter is used as “to crash” but initially it’s… to plant.
my sacrifices make a lot more sense here.

3 Likes

If you are using SketchUp 2022, and a recent macOS, it will crash any time you change sections in the Colors palette, or even resize the palette. If you don’t do those things it should be ok.

2023 and later don’t have that issue. You seem to have a Pro subscription, you could use a later version of SketchUp.