Components download failure - no internet connection

Hi All!

I’m having a problem with the components function of my SU 2019. When I try to bring one in it say “Download Failed - No Internet connection available!” even when my internet connection is fine. Any help would be greatly appreciated.


According to the Current Minus Two policy the 3D Warehouse no longer supports SketchUp 2019 or earlier. You can download the Collada version of components via your web browser and import the .dae file into SketchUp.

Thanks DaveR…much appreciated.

There has been a change recently that means you need to be signed in before you can get things from 3D Warehouse using the Components panel.