Component issue in SketchUp


#1

Can anyone help me with the following issue in SketchUp.
Has anyone ever experienced this problem?

At the moment I want to make a component, nothing happens,
a white arrow in use … but everything is stuck.
I have to push for escape … then I can work back
(without component formatting).

From the dropdown menu,
I can not open my “Settings”.

From the dropdown menu,
I can not open my “Preferences”.


#2

Regarding your forum profile, “interior design” is not a graphics manufacturer and model.
You have not specified an Operating System and version.
Are you still running SketchUp Pro 2015 ?
Is this the version you are having problems with ?


#3

I work with version 2017 - 64bit on Windows 10…


#4

When you installed SketchUp 2017 did you do it in the correct manner ?
You must download the installer exe file, then select its icon [probably in your Downloads folder ?], right-click > context-menu > Run as administrator…
Installing it in any other way can cause various unexpected and inconsistent issues.
As it’s already installed you probably do not need to uninstall and re-install… instead close SketchUp and re-run the installer exactly as explained above, when prompted choose ‘Repair’…
Is SketchUp any better now ?


#5

I have used SketchUp 2017 from the beginning of the year and had no problems before.

9 hours after my issue with
components,I reopen
SketchUp
and have the following bug splat.

I reopen again and all problems
are gone.
I disabled and reenabled
the extension
“Site Publisher”,
NO more problems at this time,

even with my file I was working one.

Friday I was working on a file and
at the
same time I was looking at the
webinair from
Trimble ‘Indoor Mapping’.
Then I install the
extension ‘Site Publisher’.
After a while
I had problems with components
(I could not
work with components again and
could not open
‘Settings’ and‘Preferences’).
Everything was
blocked the minute I hit
‘make component’ or
hit ‘settings and preferences’.

Was the extension the reason?


#6

If you have had a long period of trouble-free use in v2017 and then it suddenly goes weird… immediately after you install an Extension… then there is a good probability that the Extension is to blame in some way…
Giving us such limited initial data is unlikely to reach a satisfactory solution !

Why did you install that particular Extension ?
It was only recently published and it seems related to a special file format [TIMMS ] ?
Which you have not mentioned that you might be using ??

Only ever install Extensions you really need.
Deactivate or uninstall those for which you have no need…


#7

Then please update the information in the 3 computer questions in your forum profile.
Access via the avatar menu, (at top right of forum page,) then click the little :gear: icon.

(And please do not insert all those unneeded line feeds in your posts!)


#8

This is not a proper answer to TIG’s question:


#9

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