I’m a new Sketchup user. I have created a street sign with white letters and a green background. When I try to import the Sketchup file into Vissim(traffic modeling software), the street sign imports with gray letters not white letters. Anything that is white in Sketchup shows a dark gray color in Vissim. All other colors show correctly in Vissim.
What could be causing the white color in Sketchup to be gray in Vissim?
Not familiar with Vissim but a common issue when importing SketchUp models into other software is that faces have the wrong orientation. If you look at the model in SketchUp with the Face Style (View menu) set to Monochrome, what color is the sign?
I reversed the orientation of the faces as you instructed, but the letters are still gray in Vissim. I think the issue is with Vissim. I will contact them for technical support. I greatly appreciate your help.
Can you change the view so you are looking more straight on at the sign? From your screen shot this just looks like shading to create the 3D appearance. Notice how the green on the front of the sign is darker than the top and right edges. SketchUp does the same sort of shading.
I colored the thickness a lighter green because I was testing to see if Vissim was darkening the colors from Sketchup. But only the color white seems to be affected. All other colors import correctly.