Collaboration – the web app is too overwhelming for my clients!

[PaulMcAlenan]

I am slowly getting the hang of the new Share feature but my clients don’t need a fully blown Sketchup web app – they just need a simple viewer.

I should have explained to my client how it works – I shared a model with scenes and rather expected them to magically know how to view scenes.

It was only when they reported that the model was very nice “but we can only see the existing house” that I realised.

I had to send then some annotated screenshots of how find the Scenes menu.

If I remember correctly the old SketchUp Viewer was far more more superior in this respect as it had the Scene tabs along the top.

[bmike]

You are brave.

I’ve given up on any sort of model sharing with non professional clients (not engineers or other architects / designers).

PDF from LayOut followed up by a walk through via Zoom.
I don’t have time to deal with teaching folks how to use the tech and I want to control how they are taken through a project.

[daniel_pidcock]

If you set the View mode to “View Scenes”:

Then viewers get a simplified web app with just scene controls:

Dan

[PaulMcAlenan]

Thanks for this Daniel.

To be clear.

Your screenshot shows that your share access is “Anyone with the link”

This is the same for someone you have shared with via email?

And setting the share access to “View Scenes” – does this disable commenting?

[daniel_pidcock]

Hi Paul,

When sharing with an individual’s email, you have the choice of View Scenes or Comment.

• View Scenes - simplified UI, view only, no commenting
• Comment - cutdown SketchUp for Web UI

In the Comment UI, there is a “Present” button top left which opens a simple scene viewer:

Collaboration is an ongoing area of development though, so this is just the current state of functionality. The SketchUp labs program at Welcome to Trimble Labs! is probably the best place to give feedback on what you would like to see in future.

Dan

[PaulMcAlenan]

Daniel,

The other day I shared a model with a client via their email address and I received an email asking for me to grant access.

That’s good, however, my understanding was that once I had granted access to one model with a user via their email, I wouldn’t need to grant access on further models that I might want to share with them.

Is that correct? Or do I have to grant access with every new model share?

[KyleB]

Each different model will need to be shared with that specific person. Just because you share one model, that does not open all your projects to that collaborator.

[rene_fresquez]

@PaulMcAlenan
To clarify, once you share a model with a specific person (email), you will not have to reply to that second access granted email every again for that person (email). You still have to individually invite people to other models, but you will never again have to do that second email step for future models you invite them to.

Apologies if that all sounds a bit confusing. We actually just rolled out an update to our collaboration service in May that simplifies this further. Now when inviting people directly to your model, all they need should need to do is accept the invite through the email and they will be taken to the model (assuming they are logged into a valid Trimble Identity Account (TID)).

If you are interested in speaking with me more about collaboration features, I’d be happy to setup a time for us to chat.