Can't install Update

I can’t get the update SketchUpPro-2020-1 to install even though I don’t have SketchUp open.

I’ve even restarted my machine and i still get the same message.

What am I doing wrong?

Look in your Task Manager to see what’s running - SketchUp/Layout should be closed when installing an update…

PS: Please update your own details to what you are currently using…

More exactly, in Task Manager look at More Details. In the long list look for things such as sketchup_webhelper.exe, and end task those.

Don’t know what the problem was but had an update to windows this morning, so I thought I’d try Sketchup’s install right after and it worked fine.


Updated to 2020, Thanks for letting me know…

Thank you guys for all your help