Can't install extensions

When I try to install (several kind of) rendering extensions, I always get the spinning ball of death on my brand new macbook air. What’s up?

More specifics please. What extensions exactly. How are you installing them?

1 Like

Twilight and Lightup
I download them from the websites, and then open them in Sketchup extensions manager. Then SU freezes with the spinning ball. I’m on a macbook air, system 10.13.1 Intel HD Graphics 6000 1536 MB
8 GB 1600 MHz DDR3
2.2 GHz Intel Core i7

Now, after it froze while trying to install Twilight, I restarted and Twilight shows up in the manager, but isn’t working in the program.

Twilight and Lightup
I download them from the websites, and then open them in Sketchup extensions manager. Then SU freezes with the spinning ball. I’m on a macbook air, system 10.13.1 Intel HD Graphics 6000 1536 MB
8 GB 1600 MHz DDR3
2.2 GHz Intel Core i7

Help! I have wasted about 10 hours trying t get twilight to work

Have you tried contacting the LightUp folks directly?

1 Like

No, I’ll try that

It won’t install other rendering
plugins, either

Contact the author of the extension.

This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.