In general, you should know this. I don’t think Trimble basically assumes or tracks that two different email addresses belong to the same person or not…
You can check if you logged in to web-app if the All servers are selected, or switch between the servers to see if what you are looking for is there.
It’s not clear what it is you can’t find. Is it an old model or your login details?
Your old models should be there once you login, but most of the people here who can’t find them used a different email adress, so try to find out if you used a different one 2 years ago. @colin might be able to see your old login, but he’s probably asleep now. I pinged him for you so he’ll see it when he sees it…
@Tzar ,
How did you find them?
Explaining how can help other people with the same problem if they use the search-function of the forum!
You can also mark a post as the answer. This way it will be “added” to the opening post so that others don’t have to read the whole thread…