Can't find my old data when I logged back in after 2 years

Hello,

I Have just logged back in to Sketchup to start a new project based on an old one I had two years ago but I can’t find any.

Is there a way to know if this account is the one I used? If it was created more than two years ago then it should be it.

Thanks in advance.
Nizar Cherkaoui

In general, you should know this. I don’t think Trimble basically assumes or tracks that two different email addresses belong to the same person or not…

You can check if you logged in to web-app if the All servers are selected, or switch between the servers to see if what you are looking for is there.

It’s not clear what it is you can’t find. Is it an old model or your login details?
Your old models should be there once you login, but most of the people here who can’t find them used a different email adress, so try to find out if you used a different one 2 years ago.
@colin might be able to see your old login, but he’s probably asleep now. I pinged him for you so he’ll see it when he sees it…

Thank you for getting back to me, it is in fact an old model. I will be waiting for @colin response then. Thanks again.

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I am all good I found all my models thank you for the help!

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@Tzar ,
How did you find them?
Explaining how can help other people with the same problem if they use the search-function of the forum!
You can also mark a post as the answer. This way it will be “added” to the opening post so that others don’t have to read the whole thread…

I found that I had saved them on my onedrive not on Trimble.

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