Can't download sketchup 2017, serious help needed!

Hi, I don’t know anyone ran into the same situation as I. I couldn’t download sketchup 2017. I was using it fine last year. My PC is window 10. I tried to open my saved sketchup work files back in 2021 September but there’s no response like frozen. So I decided to uninstall 2017 and thought reinstallation might fix the problem, but totally got shut down when I tried o download from the free version again. I got the message below, I’d really appreciate someone would be able to help or answer this. Many thanks.

This XML file does not appear to have any style information associated with it. The document tree is shown below.
Code>Access Denied > RequestId > HostId > Error

1 Like