Apparently there’s a server fault, at least in Europe.
See Live Components are not working - #2 by TheOnlyAaron
Can you correct your profile please.
Which version of SU are you using? You say Sketchup Make, in one place, then Sketchup Pro as your operating system. The operating system will be Windows or Mac, and it’s helpful to know the version of it too.
And there isn’t a Make 2021 - 2017 was the last version of Make.