Can only view through Sketchup logo

#1

I thought it was because I was using Sketchup Free so I upgraded to Sketchup shop annual subscription. After the upgrade my ability to see my sketch was the same. The only viewing area I can see is through a transparent sketchup logo. Someone help.

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#2

What browser are you using? It looks like Safari which is not recommended. Use Chrome or Firefox.

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#3

Just curious: did you log-in to your account on a different browser with any success?

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#4

I wasn’t having success on chrome, but then I updated my computers software and it worked, even on safari. Thank you all for the help.

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