You get the add location subscription entries when buying the Nearmap tiles.
I did alert the support management team about Steve’s issue, and they replied to say that the problem was being worked on.
Ahh! That makes sense. Steve seemed to be misusing a personal account I wonder if that is where his sub is lurking - I could see it was assigned , but just no front end visibility.
Was I actually misusing my personal account? How so?
Nah, just a theory . Something has gone wrong
Somewhere
All is well with my Sketchup Pro subscription. Thank you all for your help.
2 Likes
I am having the same exact problem. How was this solved?
try visiting app.sketchup.com and see what happens.
What am I looking for there?
I am trying to log into my Pro Subscription, it was paid for, working fine this morning and now I cannot add it to my laptop or desktop. And under My Products it only shows the free trial. But in my Subscriptions it has shown I paid.
You haven’t allocated the subscription to yourself - which is why 1/1 is available.