Calling AdamB... LightUp expired and Help email failing

lightup

#1

Apologies for borrowing the forum.

@AdamB, LightUp is declaring itself to be expired, and emails to help@light-up.co.uk are being returned as “550 High probability of spam”.


#2

Contacting him via PM here maybe another way to get in contact with him.


#3

Hi Colin

We’ll get your license cleared up.

LightUp email is working fine from other users. Will investigate - thankyou!

Adam


#4

Ah, you meant PM here. I didn’t have his email address so I just used the one that usually works.

As you see he got in touch, and things are good again. There is a difference in how you install LightUp in v2017 compared to older versions, so for anyone who happens to pop by here, this works:

In Extension Manager, disable LightUp and apply changes.
Quit SketchUp.
Open SketchUp, start using, open Extensions Manager, and install the rbz file you downloaded from light-up.co.uk.
When you apply changes you’re then asked for your registration number.


#5

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